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Privacy Policy

Last updated: 16 October 2026

 

Bow Tutoring respects your privacy and takes reasonable steps to protect personal information. This policy explains how personal information is collected, used, stored and disclosed when you visit our website, submit an enquiry or book tutoring services.

 

1. Information We Collect

Bow Tutoring may collect personal information when you submit an enquiry, book a session, make a payment or contact us. This may include:

  • Student and parent/guardian names

  • Email addresses and phone numbers

  • Suburb or general location

  • Student's school and year level

  • Subjects requiring tutoring

  • Booking, attendance and payment records

  • Information voluntarily provided in enquiry messages or other communications

Please do not provide unnecessary sensitive or confidential information through the website.

 

2. How We Use Your Information

Personal information may be used to:

  • Respond to enquiries and arrange tutoring

  • Manage bookings, attendance and payments

  • Communicate with students and parents/guardians

  • Prepare appropriate tutoring materials

  • Maintain business, accounting and tax records

  • Manage complaints, disputes and other business matters

  • Operate, maintain and improve the website

Bow Tutoring does not sell personal information to third parties.

 

3. Third-Party Services

Bow Tutoring uses third-party services to operate its website and business. These may include:

  • Wix: Website hosting, booking functionality and website analytics

  • Payment providers: Processing online payments and related transactions

  • Email and communication providers: Managing enquiries and communicating with customers

These providers may collect or process information in accordance with their own privacy policies and terms. Information may be stored or processed outside Australia, depending on the provider and its systems.

 

4. Children's Privacy

Tutoring services may involve school-aged students. Parents or guardians are encouraged to submit enquiries and manage bookings for students under 18, where appropriate.

Bow Tutoring may communicate directly with students regarding lesson arrangements and educational matters. Personal information about students will be handled with reasonable care and used for legitimate business purposes.

 

5. Disclosure of Information

Personal information will only be disclosed where reasonably necessary to operate the business, provide requested services, process payments, comply with legal obligations, resolve disputes, or where disclosure is otherwise authorised or required by law.

Bow Tutoring does not disclose student information to schools, other students or unrelated third parties for unrelated purposes without appropriate authorisation, unless legally permitted or required.

 

6. Data Security

Bow Tutoring takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. To the extent permitted by law, Bow Tutoring cannot guarantee the security of information transmitted over the internet.

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7. Cookies and Analytics

The website may use cookies and analytics tools to support website functionality, understand visitor activity and improve the user experience. These tools may be provided by Wix or other service providers.

You can manage or disable cookies through your browser settings, although some website features may not function as intended.

 

8. Access, Correction and Deletion

You may contact Bow Tutoring to request access to, or correction of, personal information held about you or your child.

Requests to delete personal information will be considered subject to applicable legal, accounting and record-keeping requirements, and any other lawful reason for retaining the information.

Requests can be sent to info@bowtutoring.com

 

9. Data Retention

Personal information will be retained for as long as reasonably necessary for the purposes described in this policy, including providing tutoring services, maintaining business records and meeting applicable legal and tax obligations.

When information is no longer required, reasonable steps will be taken to securely delete it or de-identify it where appropriate.

 

10. Limitation of Responsibility

Bow Tutoring takes reasonable steps to safeguard personal information but cannot guarantee that unauthorised access, data breaches or security incidents will never occur. Nothing in this policy excludes, restricts or modifies any rights or obligations that cannot lawfully be excluded, restricted or modified under applicable law.

 

11. Changes to This Policy

This policy may be updated periodically to reflect changes in business practices, technology or legal requirements. The latest version will be published on this website with an updated revision date.

 

12. Contact

For questions, access requests, correction requests or privacy concerns, contact:

Bow Tutoring

Email: info@bowtutoring.com

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